Frequently Asked Questions

How much does it cost to clean and preserve a gown?

Because each gown is unique and customized for the bride, there is no single price point for cleaning and preservation. Pricing is determined by inspecting and completing a gown analysis with us.  Please call us to arrange your complimentary gown assessment appointment.

What is wedding gown preservation?

Protecting your gown for many years to come in a completely acid free environment. Gowns stored in our museum quality archival packaging are protected from outside elements such as sunlight, dust, and moths.  This is long term storage special keepsakes such as your wedding gown or Religious wear for future generations to admire.

How long does it take to clean a gown?

Your gown is individually cleaned & hand finished by our team on-site. The timing for cleaning is based on our consultation with you.  We always strive to meet your timeline & needs.

Do I need an appointment to bring in my gown?

Preferably yes. Please contact us for appointment availability. To schedule your appointment directly [click here]

Can I see my gown before it is preserved?

Absolutely!  We encourage you to be a part of the gown care process. Your gown reveal appointment is a great opportunity to examine your gown inside after its been cleaned just prior to preservation.

Can I bring my veil in too?

Yes, we clean veils too.

Do you sell Destination Wedding Gown kits?

Yes, we do and we have great travel tips too!

Do you have a seamstress onsite?

We work with the top seamstresses in Toronto and can refer you to a seamstress to meet your needs and timelines.

Our Specialized Process

Our customers are our family. When you bring your gown into Grace Wedding Gown Specialists, we want you to feel completely at ease, knowing that we will take precious care of your beloved gown. That’s why we put so much effort into our customer’s experience, we like to call it “The Grace Process” and here’s what you can expect.

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Your Complimentary Consultation

All of our wedding gown cleaning, preservation or restoration services start with an in-depth complimentary consultation with our mother daughter team Grace and Nadine. We encourage you to be involved in your gown assessment consultation where great care is taken in examining your gown to establish its condition. Not even the smallest of details are over looked as we examine your gown layer-by-layer, together and discuss the recommended gown care options and next steps in caring for your gown.

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The Intake Process

Once you’ve made the decision to have your gown cleaned, preserved or restored, your gown will then be presented to the production team along with an in-depth review of all notes or special considerations that should be taken into account when working on your gown. Special care is taken in preparing your gown for the core cleaning process by securing beadwork and placing barrier protection around delicate embellishments.

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The Cleaning Process

Your gown is unique and so should the methods be in caring for your gown. We believe that the cleaning methods should be customized for your gown. We start the process by gently pre-treating the soiled areas of your gown by hand.  Next, the core cleaning process begins as per the designer care label, never being treated in combination with other gowns. After cleaning, a quality inspection assessment is done by Grace to decide if more treatment is needed or if your gown is ready for finishing. Our team uses precision skills in steaming and pressing your gown to ensure all pleats, gathers and details look just right.

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The Gown Reveal Appointment

The excitement of presenting your newly cleaned gown is such a highlight for us.  We believe this step is so important and encourage you to come in to personally inspect your gown from top to bottom. At your gown reveal, we take you through a recap of the transformation of your gown from start to finish.  Once a thorough inspection of your gown has been completed final details are determined based on your personal needs.

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Preservation

Our matriarch Grace personally packages your gown into its archival grade, museum quality trademark preservation box. Your beautifully preserved gown is sealed with our international lifetime guarantee. Our guarantee is recognized in over 500 cities worldwide by all members of the Association of Wedding Gown Specialists. Once the preservation stage is complete, we invite you to come and collect your beautifully packaged gown and we provide you with best practices for storage.

Book An Appointment

Book An Appointment

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Special Offers

Special Offers

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FAQs

FAQs

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